IT Services

Turning Feedback into Actionable Sales Coaching

"Pulse has made conversations with managers easier and more focused."

Unknown
Sales Manager
Feedback & Development
Mid-Market (51–1000 employees)
The Challange

Feedback for reps was vague and subjective. Managers lacked the structure to diagnose problems early and coach effectively across multiple teams.

The Solution

Using Pulse diagnostics, the company created a shared language around skills. Managers used diagnostic results to coach proactively, addressing issues before they impacted performance.

The Result
  • Better feedback alignment between reps and managers

  • Increased buy-in from sales reps on coaching
  • Enabled a culture of continuous learning

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